Self-Service Portal

Secure, Self-Service Web Portals Made Easy

InfoCenter is a powerful, intuitive self-service web portals that enables your organization to securely share records and documents, from multiple sources. User interaction with the portal is easily monitored, including complete search history and viewing data and associated documents. It’s an ideal solution for a wide range of implementations, such as (public, student, employee) records requests, customer service resources, and invoice payment inquiries.

InfoCenter’s highly configurable authentication model allows content to be selectively available to external or corporate users, while not compromising the security of internal systems or data. From wide open public record requests to strictly controlled sensitive information, this control allows your business to safely satisfy regulatory requirements and legal obligations.

InfoCenter empowers your business to provide the right information to the right parties at the right time. This feature allows safe, predictable, and streamlined business processes to share critical information. InfoCenter also provides outstanding flexibility for your internal users, providing data via computer, smartphone, or tablet, enabling tailored views based on the device.

self-service portal

ICM's InfoCenter Self-Service Web Portals Features at a Glance

  • Highly Configurable Access Permissions
  • Compatible With Multiple Back-End Repositories
  • Customizable Branding
  • Optional Document Copy Protection
  • Configurable Search Criteria
  • Optional Automated Access Request Approval
  • SaaS or On-Premise
  • Activity Log

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